Category: Salesforce

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Salesforce to invest $1B in Singapore to boost adoption of AI

March 12, 2025

Salesforce plans to invest $1 billion in Singapore over the next five years as it seeks to fuel the adoption of its AI agent development platform, Agentforce. Salesforce claimed that Agentforce can help alleviate Singapore’s ongoing labor issues and augment the country’s workforce and enterprises by creating “digital workforces” that combine humans with autonomous AI…

Klarna CEO doubts that other companies will replace Salesforce with AI

March 4, 2025

The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship CRM product about a year ago in favor of its own homegrown AI system. But this time, Sebastian Siemiatkowski emphasized that he doesn’t think others will — or should — follow his lead. “I…

Tofu is building an omni-channel marketing platform for enterprises

February 13, 2025

When EJ Cho started his first company in 2018, he was exposed to what it takes to market a product. He was surprised to find a market filled with different single-use tools. “It was a very frustrating experience,” Cho told TechCrunch. “I had to learn and juggle all these different tools. It felt like a…

Suger helps companies list and scale up on cloud marketplaces

February 12, 2025

When cloud providers like Microsoft Azure and AWS launched cloud software marketplaces a decade ago, it opened up a new sales channel for software-as-a-service (SaaS) companies to get in front of potential enterprise customers. These marketplaces effectively enabled SaaS companies to bypass the traditional, lengthy sales cycles. But rarely is the seller-side experience a walk…

Microsoft’s relationship with OpenAI cracked when it hired Mustafa Suleyman, rival Marc Benioff says

January 22, 2025

Nvidia releases more tools and guardrails to nudge enterprises to adopt AI agents

January 16, 2025

Nvidia is releasing three new NIM microservices, or small independent services that are part of larger applications, to help enterprises bring additional control and safety measures to their AI agents. One of these new NIM services targets content safety and works to prevent an AI agent from generating harmful or biased outputs. Another works to…

Online spending grew 3% to a record $1.2T over holiday period, says Salesforce

January 6, 2025

Online spending rose 3% to a record $1.2 trillion globally over the holiday period, with U.S.-sales, specifically, growing 4% to $282 billion. That’s according to a new report from Salesforce, which aggregated data from across its various cloud services, including Agentforce, Commerce Cloud, Marketing Cloud, and Service Cloud, to garner insights into spending activity spanning…

AI sales rep startups are booming. So why are VCs wary?

December 26, 2024

When you really probe venture capitalists about investing in AI startups, they’ll tell you that businesses are experimenting wildly but are very slow to add AI solutions into their ongoing business processes. But there are some exceptions. And one of them appears to be an area known as AI sales development representatives, or AI SDRs.…

Salesforce plans to hire 2,000 people to sell its AI products

December 17, 2024

Cloud software giant Salesforce looks to hire thousands of new sales people to sell its AI tools to customers. The company plans to hire 2,000 new sales representatives, according to CNBC, which cited remarks from CEO Marc Benioff at a company event Tuesday. This doubles the hiring plans that Benioff told Bloomberg last month. Benioff…