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Category: postmortem

OpenAI blames its massive ChatGPT outage on a ‘new telemetry service’

OpenAI is blaming one of the longest outages in its history on a “new telemetry service” gone awry. On Wednesday, OpenAI’s AI-powered chatbot platform, ChatGPT; its video generator, Sora; and its developer-facing API experienced major disruptions starting at around 3 p.m. Pacific. OpenAI acknowledged the problem soon after — and began working on a fix.…

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