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Category: Partners

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Video: How Eaton Partners Can Boost Profits with Lithium-Ion UPS Technology

In this Partner POV episode, host Katie Bavoso talks with Sami Hussaini, Product Line Manager at Eaton, about the shifting landscape of physical infrastructure and how solution providers can capitalize on Eaton’s lithium-ion UPS technology to grow profits and customer loyalty. Learn how Eaton empowers its partners with industry-leading products and comprehensive support—from hands-on training…

Video: How The 20 MSP is Scaling Without Private Equity

In this episode of Channel Insider: Partner POV, host Katie Bavoso chats with Tim and Crystal Conkle, the married power duo leading The 20 MSP—the largest founder-owned MSP platform in the U.S., according to Tim, the CEO, with 38+ successful acquisitions and zero private equity backing. Learn how The 20 MSP is revolutionizing the managed…

Video: Proofpoint Simplifies Security Solutions Sales For Partners Through Ingram Micro Xvantage Platform

In this episode of Partner POV, host Katie Bavoso speaks with Chari Rhoades, Vice President of Americas Channel and Partner Sales at Proofpoint, and Eric Kohl, Vice President of Global Vendor Engagement, Security and Networking at Ingram Micro, about a major milestone in the channel:  For the first time ever, partners can quote, sell, and…

Video: Q1 2025 Channel Insights and Trends with the Channel Insider Editorial Team

In this episode of Channel Insider: Partner POV, the Channel Insider editorial teams unites to break down the biggest news stories, trends, challenges, and opportunities that defined the IT channel in the first quarter of 2025. Join host Katie Bavoso, Managing Editor Victoria Durgin, and Writer Jordan Smith as they discuss and review everything from…

Video: How Velosio is Powering Mid-Market Digital Transformation

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Robbie Morrison, CEO of Velosio, to discuss how Velosio helps mid-market businesses navigate digital transformation, cloud migration, and AI adoption – especially during economically unstable times. Robbie dives into how Velosio partners with ISVs, their focus on industry-specific solutions (like horticulture!),…

5 Top Incident Response Tools & How To Choose The Right One

Incident response (IR) tools are essential for quickly detecting and mitigating cyberattacks. They are even more important for MSPs and MSSPs, who are responsible for keeping their own and clients’ data safe. Explore the five best incident response tools for securing your environments and minimizing downtime. We’ll also discuss key factors to consider, such as…

Video: How Integris Built A National MSP Platform To Serve SMB Customers

What does it take to scale an MSP into a national platform while keeping a local touch? Integris President, COO, and Board Member Glenn Mathis shares how the company navigated rapid growth through private equity and acquisitions, and the evolving IT landscape to create an enterprise level MSP built to better serve the small to…

Video: Channel Chief Stalwart Frank Rauch On Retirement, Legacy, And The Future Of Channel Partnerships

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with long-time channel innovator and advocate Frank Rauch, one of the most respected channel chiefs in the industry. With four decades of experience leading channel programs at companies like VMware, HP, and most recently Cato Networks, Frank reflects on his storied career,…

Video: How Pegasystems and Tata Consultancy Services Helped Transform Becton, Dickinson and Company

In this episode of Partner POV, we dive into a powerful success story featuring Pegasystems, Tata Consultancy Services (TCS), and customer, Becton, Dickinson and Company (BD). Learn how BD, a global medical technology company working to advance health and medical discovery, tackled complex workflow and process orchestration challenges with Pega’s AI-powered platform and TCS’s expertise…

Video: How Omega Systems Puts The Security In MSSP

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Mike Fuhrman, CEO of Omega Systems, to discuss the company’s transformation from a traditional Managed Service Provider (MSP) to a Managed Security Services Provider (MSSP). This shift was a priority for Fuhrman when he joined the company in 2021. Fuhrman explains…

Video: How Hack The Box Fast-Tracks Enterprise Deals With Channel Partners

Doing business with massive enterprises usually means navigating a maze of red tape, long approval processes, and legal roadblocks. But Hack The Box is changing the game—leveraging channel partners to streamline deals while opening doors for new relationships and revenue opportunities for solution providers. In this episode of Partner POV, host Katie Bavoso sits down…

Video: Twenty Years Of Nerds That Care With James Rocker

James Rocker, founder and CEO of Long Island, NY-Based managed service provider Nerds That Care, says he still hears from marketing experts fascinated by his company’s name even after being in operation for 20 years. On this latest episode of Channel Insider: Partner POV, Rocker explains how he drew inspiration from the name and brand…

Video: How DeepSeek And Emerging AI Models Could Impact The IT Channel

It’s been a wile week in the world of AI! DeepSeek went from breaking the mold with its new AI models that the Chinese startup reported were cheaper, faster, and less resource intensive to make by using fewer, sub standard GPU chips. Now, OpenAI accuses the emerging AI leader of copying its models. What does…

Video: A Gamified Approach To Upskilling Cybersecurity Teams With Hack The Box

In this episode of Partner POV, host Katie Bavoso is joined by Seth Tossie, Vice President of Global Channel Sales, and David Grant, Head of Enterprise Sales, from Hack The Box. Tossie and Grant discuss Hack The Box’s gamified approach to training and upskilling cybersecurity professionals and teams, as well as the new Hack The…

Video: A Look Back On The Channel In 2024 With Channel Insider

With 2024 officially in the rearview mirror, the Channel Insider editorial team discuss the events, news stories, and disruptions that shaped the IT channel in 2024. Managing Editor Victoria During and Staff Writer Jordan Smith join Katie Bavoso for an in-depth discussion of a year that saw no shortage of seismic shifts. From the biggest…

Video: How GoTo And Partners Enable The Remote Workforce

Tony Haller, Global Head of IT Partner Sales and Strategy at GoTo, sits down with Partner POV host Katie Bavoso to explain how GoTo is growing with partners and incentivizing that partner community to do so. With a simplified approach to asset management built around a Zero Trust framework, GoTo wants to help managed service…

Managed Patch Management: An Opportunity for MSPs

There are various methods to protect against unauthorized access to your company’s networks, and patch management is a simple way to address security vulnerabilities or bugs in the system. Maintaining network security through updates and patches can improve your customers’ experience with their technology, and ensure your services remain valuable to the businesses that you…

Video: MSP Unplugged On The Shifting MSP-Vendor Power Dynamic

Paco Lebron and Corey Kirkendoll of podcast MSP Unplugged return in Part 2 of their Channel Insider: Partner POV interview with host Katie Bavoso. In this half of the interview, Lebron and Kirkendoll explain how they try to help their MSP audience members learn at their own pace and why it’s important to consider what…

Video: How To Run Your IT Business With MSP Unplugged

In Part 1 of this two part episode of Channel Insider: Partner POV, host Katie Bavoso is joined by two of the three hosts of what some say is the longest running MSP podcast, MSP Unplugged. Paco Lebron and Corey Kirkendoll are both CEOs of their managed services businesses. Lebron runs ProdigyTeks out of Chicago,…

Video: The Good, The Bad, And The Ugly Of AI With ABM Technology Group

In Part 2 of this interview, Zac Paulson, Director of Product and Strategy at ABM Technology Group, explains to Channel Insider: Partner POV host Katie Bavoso the unfortunate trend of clients accepting a cybersecurity strategy and related solutions only after they’ve had a breach or close call. He says it’s driven his business to not…

Video: How To Inquire About Being Acquired With ABM Technology Group

Zac Paulson, Director of Product and Strategy at North Dakota-based ABM Technology Group, sits down with Channel Insider: Partner POV host Katie Bavoso to explain the process behind selling his former business TrueIT to Advanced Business Methods, a legacy copy and print company. During his tenure as CEO of TrueIT, Paulson says his managed services…