A managed service provider (MSP) is a third-party company that remotely manages a customer’s IT infrastructure and end-user systems. They deliver services like network, application, infrastructure, and security services through ongoing and regular support with active administration on customers’ premises. Small- and medium-sized businesses (SMBs), nonprofits, and government agencies that lack in-house resources hire MSPs…
Category: Managed Services
Cybersecurity, David Grant, gamification, Global Security News, Hack The Box, IT, IT Channel, Katie Bavoso, Managed Services, Partner POV, Partners, Seth Tossie, Sponsored, upskilling, Video
Video: A Gamified Approach To Upskilling Cybersecurity Teams With Hack The Box
In this episode of Partner POV, host Katie Bavoso is joined by Seth Tossie, Vice President of Global Channel Sales, and David Grant, Head of Enterprise Sales, from Hack The Box. Tossie and Grant discuss Hack The Box’s gamified approach to training and upskilling cybersecurity professionals and teams, as well as the new Hack The…
2024, 2025, Channel Insider, Global IT News, Global Security News, IT, IT Channel, Managed Services, MSP, Partner POV, Partners, Podcast, reseller, tech vendor, Technology, VAR, Video
Video: A Look Back On The Channel In 2024 With Channel Insider
With 2024 officially in the rearview mirror, the Channel Insider editorial team discuss the events, news stories, and disruptions that shaped the IT channel in 2024. Managing Editor Victoria During and Staff Writer Jordan Smith join Katie Bavoso for an in-depth discussion of a year that saw no shortage of seismic shifts. From the biggest…
asset management, channel partner, Global Security News, GoTo, IT, IT Channel, Katie Bavoso, Managed Services, MSP, msp partner, Partner POV, Partners, remote work, solution provider, Sponsored, Tony Haller, Video
Video: How GoTo And Partners Enable The Remote Workforce
Tony Haller, Global Head of IT Partner Sales and Strategy at GoTo, sits down with Partner POV host Katie Bavoso to explain how GoTo is growing with partners and incentivizing that partner community to do so. With a simplified approach to asset management built around a Zero Trust framework, GoTo wants to help managed service…
Careers, channel, Global Security News, hiring, Managed Services, MSPs, MSSPs
The IT Job Market in 2024: MSPs and MSSPs in Review
The IT jobs market is in the midst of an evolution that’s moving as quickly as the IT channel itself. There is now a greater emphasis on employers providing a more employee-focused environment and for employees to be trained in emerging technologies flooding the channel, including the various applications of artificial intelligence (AI) technology. To…
5k Technical Services, business acumen, Channel Insider, Corey Kirkendoll, Cybersecurity, Global IT News, Global Security News, IT, IT Channel, Managed Services, MSP, MSP Unplugged, Paco Lebron, Partner POV, Partners, Podcast, ProdigyTeks, Renactus Technology, Rick Smith, Video
Video: MSP Unplugged On The Shifting MSP-Vendor Power Dynamic
Paco Lebron and Corey Kirkendoll of podcast MSP Unplugged return in Part 2 of their Channel Insider: Partner POV interview with host Katie Bavoso. In this half of the interview, Lebron and Kirkendoll explain how they try to help their MSP audience members learn at their own pace and why it’s important to consider what…
business, channel, Global Security News, Managed Services, services
IT Channel Roundup: Key December Mergers & Acquisitions
As we trend towards the end of the year, the IT channel has continued its push of acquisitions to grow its service offerings and provide for more customers. Channel Insider has been keeping track of major moves within the ecosystem and the varying factors that have driven recent M&As in the MSP industry. Let’s take…
5k Technical Services, Channel Insider, Corey Kirkendoll, Cybersecurity, Global IT News, Global Security News, IT, IT Channel, Managed Services, MSP, MSP Unplugged, Paco Lebron, Partner POV, Partners, Podcast, ProdigyTeks, Renactus Technology, Rick Smith, Video
Video: How To Run Your IT Business With MSP Unplugged
In Part 1 of this two part episode of Channel Insider: Partner POV, host Katie Bavoso is joined by two of the three hosts of what some say is the longest running MSP podcast, MSP Unplugged. Paco Lebron and Corey Kirkendoll are both CEOs of their managed services businesses. Lebron runs ProdigyTeks out of Chicago,…
ABM AI, ABM Technology Group, Advanced Business Methods, AI, Channel Insider, channel partner, Global IT News, Global Security News, Huntress, IRONSCALES, IT, IT Channel, Katie Bavoso, Managed Services, MSP, Partner POV, Partners, Pax8, Podcast, SentinelOne, Video, video podcast, Zac Paulson
Video: The Good, The Bad, And The Ugly Of AI With ABM Technology Group
In Part 2 of this interview, Zac Paulson, Director of Product and Strategy at ABM Technology Group, explains to Channel Insider: Partner POV host Katie Bavoso the unfortunate trend of clients accepting a cybersecurity strategy and related solutions only after they’ve had a breach or close call. He says it’s driven his business to not…
business, channel, Global IT News, Global Security News, Managed Services, services
How to Create Microsoft Copilot Use Cases for Clients
Organizations of all sizes are continuously looking to AI and machine learning to automate processes and enhance efficiency. The big players in the AI space are creating all-encompassing AI tools to meet the needs of enterprises and create value for their customers. One of those tools is Microsoft’s Copilot solution, which can be used for…
ABM Technology Group, Advanced Business Methods, Channel Insider, copy, Global IT News, Global Security News, IT, IT Channel, Katie Bavoso, managed service provider, Managed Services, MSP, Partner POV, Partners, print, Technology, Video, Zac Paulson
Video: How To Inquire About Being Acquired With ABM Technology Group
Zac Paulson, Director of Product and Strategy at North Dakota-based ABM Technology Group, sits down with Channel Insider: Partner POV host Katie Bavoso to explain the process behind selling his former business TrueIT to Advanced Business Methods, a legacy copy and print company. During his tenure as CEO of TrueIT, Paulson says his managed services…
business, channel, Global IT News, Global Security News, Managed Services, services
AWS Driving Customer Value in 2025 with Partner Program Enhancements
Recently, AWS announced new initiatives at its re:Invent 2024 event to change how partners engage with AWS and provide enhancements that focus on helping partners grow their relevance, reach, and relationships with their customers. The new initiatives are focused on partners of all sizes and aim to guide these partners on maximizing co-sell opportunities with…