In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Robbie Morrison, CEO of Velosio, to discuss how Velosio helps mid-market businesses navigate digital transformation, cloud migration, and AI adoption – especially during economically unstable times. Robbie dives into how Velosio partners with ISVs, their focus on industry-specific solutions (like horticulture!),…
Category: Managed Services
Emerging Tech, Global Security News, incident response services, Managed Services, MSSPs, Partners, Security
5 Top Incident Response Tools & How To Choose The Right One
Incident response (IR) tools are essential for quickly detecting and mitigating cyberattacks. They are even more important for MSPs and MSSPs, who are responsible for keeping their own and clients’ data safe. Explore the five best incident response tools for securing your environments and minimizing downtime. We’ll also discuss key factors to consider, such as…
Glenn Mathis, Global IT News, Global Security News, Integris, Katie Bavoso, Managed Services, MSP, MSP Platform, Partner POV, Partners, Private Equity, SMB, Video
Video: How Integris Built A National MSP Platform To Serve SMB Customers
What does it take to scale an MSP into a national platform while keeping a local touch? Integris President, COO, and Board Member Glenn Mathis shares how the company navigated rapid growth through private equity and acquisitions, and the evolving IT landscape to create an enterprise level MSP built to better serve the small to…
business, channel, Global IT News, Global Security News, Managed Services, services
Nerdio’s Landes on Optimizing Cloud: What MSPs Should Know
Several years after the cloud boom first began, some MSPs and their clients are beginning to worry cloud is to expensive to justify, or at least more complicated than first believed. Nerdio’s CRO and co-founder Joseph Landes shares why he sees cloud cost as an optimization concern, and how partners can course correct without losing…
Channel Insider, Compliance, Cybersecurity, Global IT News, Global Security News, IT, IT Channel, Katie Bavoso, Managed Services, Mike Fuhrman, MSSP, Omega Systems, Partner POV, Partners, Podcast, Security, security operations center, SOC, Video
Video: How Omega Systems Puts The Security In MSSP
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Mike Fuhrman, CEO of Omega Systems, to discuss the company’s transformation from a traditional Managed Service Provider (MSP) to a Managed Security Services Provider (MSSP). This shift was a priority for Fuhrman when he joined the company in 2021. Fuhrman explains…
BPO, Channel Insider, Chris Keith, Global IT News, Global Security News, Hirexe, hiring, IT, IT Channel, IT talent, IT talent shortage, job growth, Jobs, Katie Bavoso, Managed Services, MSP, Partner POV, staffing, Video
Video: How To Extend Your MSP Team In One Week With Hirexe
Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses – and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills…
business, channel, Global IT News, Global Security News, Managed Services, services
AvePoint Launches Next-Gen Platform to Drive MSP Revenue
Data security, governance, and resilience leader AvePoint recently announced the launch of its AvePoint Elements platform to modernize MSPs’ client, cloud, and tenant management. Recurring revenue in security essentials through Elements now available The next generation of AvePoint Elements will equip partners with new security-centric recurring revenue streams through a seamless, all-in-one platform. MSPs can…
business, channel, Global IT News, Global Security News, Managed Services, services
Consortium’s Metrics That Matter Deal: A New Era for VARs
Cybersecurity provider Consortium has bought Metrics That Matter, a startup that helps companies measure their cyber risks. The aim is for Consortium to give its customers a clearer and more up-to-date understanding of their cybersecurity vulnerabilities. Even though companies are spending a fortune on cybersecurity – over $200 billion last year, according to the company’s…
business, channel, Global IT News, Global Security News, Managed Services, services
Consortium’s Metrics That Matter Deal: A New Era for VARs
Cybersecurity provider Consortium has bought Metrics That Matter, a startup that helps companies measure their cyber risks. The aim is for Consortium to give its customers a clearer and more up-to-date understanding of their cybersecurity vulnerabilities. Even though companies are spending a fortune on cybersecurity – over $200 billion last year, according to the company’s…
business, channel, Global IT News, Global Security News, Managed Services, services
Consortium’s Metrics That Matter Deal: A New Era for VARs
Cybersecurity provider Consortium has bought Metrics That Matter, a startup that helps companies measure their cyber risks. The aim is for Consortium to give its customers a clearer and more up-to-date understanding of their cybersecurity vulnerabilities. Even though companies are spending a fortune on cybersecurity – over $200 billion last year, according to the company’s…
business, channel, Emerging Tech, Global Security News, Managed Services, services
Data Governance the Key to Increasing Efficiency: EncompaaS CPO
Generative AI adoption has disrupted virtually every market, but it has also renewed interest in strong data governance protocols that comply with various regulatory and efficiency standards. Tech vendor EncompaaS was founded to simplify the often complex processes involved in keeping organizations compliant with data regulations worldwide. Chief Product Officer Jaimie Tillbrook spoke with Channel…
business, channel, Global IT News, Global Security News, Managed Services, services
Bluestonex Exec: Data Governance the Key to Long-Term AI Success
Bluestonex is an SAP specialty SaaS vendor that is heavily focused on enabling its customers’ AI journeys through data governance solutions. We spoke with Co-Founder and Maextro Solution Owner Feroz Khan to get his insights on where the AI adoption journey stalls and what conversations around data quality need to be held more often. AI…
business, channel, Global Security News, Managed Services, services
Workday Announces New Agent System of Record, Role-Based AI Agents
AI platform for managing people and money, Workday, has recently announced the Workday Agent System of Record to help organizations manage their entire fleet of AI agents in a single place. New solution to govern increasingly common agentic AI This system, which manages AI agents from both Workday and third-party vendors, enables businesses to utilize…
business, channel, Global Security News, Managed Services, services
Truly SMB Aims to Enable SMBs Through Global Tech & AI Adoption
Truly SMB, a provider already serving over 300 customers in the UK and North America, is the latest business venture led by Vicky Critchley. No stranger to the channel, with previous experience founding Bam Boom Cloud and leading partner initiatives at cloud marketplace Pax8, Critchley is now laser-focused on enabling the SMB market to join…
business, channel, Global IT News, Global Security News, Managed Services, services
AuditBoard Survey Finds DORA Compliance Lagging
Audit, compliance, and risk management platform vendor AuditBoard recently announced its findings after surveying over 270 professionals about their compliance with DORA, the EU AI Act, and other compliance frameworks. Overall, the research shows that compliance lags behind expected targets. Channel Insider spoke with AuditBoard CISO Richard Marcus to learn more about the research for…
business, channel, Global Security News, Managed Services, North America, services
HPE Files Answer to DOJ Complaint on Juniper Acquisition
Hewlett Packard Enterprises (HPE) has responded to the U.S. Department of Justice (DOJ) by filing an answer to the department’s complaint seeking to block HPE’s acquisition of Juniper Networks, a networking products maker. According to the answer, HPE denies “each and every allegation” that the DOJ has levied against the IT vendor. Response says blocking…
business, channel, Global Security News, Managed Services, services
Halcyon Allies with Pax8 on Ransomware Resilience
Halcyon has recently announced a team up with Pax8 to boost market outreach and fortify businesses against the threat of ransomware through a strategic partnership. Halycon now available to channel partners on Pax8 marketplace The alliance between the two companies will bring Halcyon’s anti-ransomware platform to Pax8’s cloud marketplace. The partnership is rooted in a…
business, channel, Global IT News, Global Security News, Managed Services, services
Other World Computing and ARCHIWARE Partner on Collaborative Workflows
Other World Computing (OWC) is partnering with ARCHIWARE, a data management software provider, to deliver seamless shared storage, cloning, backup, and archiving for collaborative workflows. Collaboration addresses asset management needs for creatives OWC, an organization that delivers storage, docks, and memory card solutions to empower professionals in video and audio production, photography, and business with…
business, channel, Global Security News, Managed Services, services
WatchGuard to Join AWS ISV Accelerate Program
WatchGuard, a unified cybersecurity vendor, is joining the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program, a co-sell program for AWS Partners that provides software solutions that run on or integrate with AWS and helps drive new business by connecting participating ISVs with the AWS Sales arm. WatchGuard latest of many to join…
business, channel, Global IT News, Global Security News, Managed Services, services
Cisco Launching New AI Infrastructure and Data Center Solutions
Technology giant Cisco recently announced new solutions for service providers, allowing them to deliver AI connectivity. These new innovations will enable service providers to handle increased data volume and variety and monetize the services supporting AI traffic. Additionally, Cisco says these innovations showcase the evolution of Cisco Silicon One, with new devices enabling Cisco customers…
business, channel, Global IT News, Global Security News, Managed Services, services
Parallels Launching New Partner Program & Citrix Migration Support
Virtualization and end-user computing vendor Parallels is introducing a new partner program to assist existing and new partners with more resources, greater profitability, and enhanced support. Dubbed the “Elevate Now” Partner Program, it will focus on delivering increased value and growth opportunities aimed at enabling MSPs, value-added resellers (VARs), and system integrators (SIs). The key…
business, channel, Global Security News, Managed Services, services
Dataminr Announces New Global Partner Program
Leading AI company Dataminr recently announced that it would be launching a new partner program for global partners to assist customers with better managing business risks. The Dataminr Partner Network is set to include collaboration with over one hundred of Dataminr’s largest partners, including AWS, Esri, and Splunk, among others, and will equip partners with…
business, channel, Global Security News, Managed Services, services
Cisco Announces New AI Certifications and Courses
Global IT developer Cisco announced at its annual Cisco Live! EMEA event that it would be offering new certifications and courses for AI skilling to support the AI-enabled workforce. These new offerings range from AI basics to learning how to incorporate AI in specific roles to advanced networking design classes for professionals who design, build,…
billing, Cloud, cloud spend, finops, Global IT News, Global Security News, interview, Katie Bavoso, Kris Bliesner, Larry Cusick, managed service provider, Managed Services, MSP, Partner POV, Podcast, SaaS, Sponsored, Vega Cloud, Vega for MSPs, Video
Video: How Vega Cloud Helps MSPs Solve Cloud Billing Errors
Managing cloud environments is already complex—tracking revenue and costs shouldn’t be an added headache. That’s why Vega Cloud developed Vega for MSPs, a purpose-built platform designed to help managed service providers optimize cloud spend, enhance financial accountability, and drive operational efficiency. In this episode of Partner POV, host Katie Bavoso sits down with Vega Cloud…
business, channel, Global Security News, Managed Services, services
Kyndryl Introduces SASE Collaboration With Palo Alto Networks
Kyndryl, an IT infrastructure and services provider, recently launched end-to-end, secure access service edge (SASE) services that will be combined with Palo Alto Networks Prisma SASE powered by Precision AI. Collaboration brings cloud-first approach to zero-trust security These services will allow customers to enhance network security by adopting a cloud-first, zero-trust network security solution. Further,…
business, channel, Global Security News, Managed Services, services
Quorum Cyber Expands Through Acquisition, Security Demand & More
Quorum Cyber is a global security consultancy and technology provider focused on the midmarket space. With two acquisitions completed in 2024 and a renewed focus on the changing threat landscape, the company aims to keep one step ahead of what its clients need. CEO and Founder Federico Charosky spoke with Channel Insider to share his…
business, channel, Global IT News, Global Security News, Managed Services, services
Syncro’s New Chairman on Disrupting Market, Supporting IT Teams & MSPs
Platform provider for MSPs and IT professionals Syncro recently announced the appointment of Peter Gyenes as chairman of its board of directors– a move that comes on the heels of the company looking to expand its platform from MSPs to also support internal IT teams. Gyenes takes the role of chairman after decades of leadership…
business, channel, Global Security News, Managed Services, services
Corex CEO on Regional Acquisitions & ServiceNow Ecosystem Strategy
In late January, Corex announced it had acquired Volteo Digital to extend its ServiceNow consultancy services further into the Latin America and EMEA markets. Corex CEO Rick Wright explained in an interview with Channel Insider how the acquisition fits into the company’s strategy and ServiceNow goals. Volteo Digital acquisition adds experienced team members and global…
business, channel, Global IT News, Global Security News, Managed Services, services
Qualys Introduces Managed Risk Operation Center Partner Alliance
Cloud-based IT, security, and compliance solutions provider Qualys is introducing its new Managed Risk Operations Center (mROC) Partner Alliance. This alliance will allow select Qualys partners to expand their revenue streams by offering advisory, onboarding, integration, and remediation through a unified managed service that helps clients identify, quantify, assess, and mitigate cyber risks. Qualys partners…
business, channel, Global IT News, Global Security News, Managed Services, services
Accenture Centers AI Across 2025 Business Goals
Accenture recently announced the launch of its new AI Refinery for Industry. The program will begin with a collection of 12 solutions to assist enterprises with rapidly building and deploying a network of AI agents to enhance the workforce, address industry-specific challenges, and drive business value faster. Channel Insider spoke with Sen Ramani, data and…
AI, branding, Channel Insider, Global IT News, Global Security News, Ingram Micro, IT, IT Channel, IT channel partner, James Rocker, Katie Bavoso, Managed Services, Marketing, MSP, Nerds That Care, Partner POV, Partners, Video
Video: Twenty Years Of Nerds That Care With James Rocker
James Rocker, founder and CEO of Long Island, NY-Based managed service provider Nerds That Care, says he still hears from marketing experts fascinated by his company’s name even after being in operation for 20 years. On this latest episode of Channel Insider: Partner POV, Rocker explains how he drew inspiration from the name and brand…
business, channel, Global IT News, Global Security News, Managed Services, services
National MSP Integris on Driving Success Through Company Culture
Integris is a national MSP providing cloud, security, and other IT services to clients in industries like healthcare, finance, manufacturing, and more. Recently, the company earned a spot in the top 50 on Glassdoor’s Best Places to Work 2025 list in recognition of its company culture and overall employee satisfaction. Channel Insider spoke with Integris…
business, channel, Global Security News, Managed Services, services
Verizon Business Launches Solutions to Scale AI, Expand Partnerships
Verizon Business recently announced the launch of an integrated suite of solutions and products– called Verizon AI Connect– to enable businesses to deploy AI workloads at scale, along with expanding an AI-focused partnership with Vultr, a privately-held cloud infrastructure company, and others. Networks need to keep up with AI demand “We are seeing significant demand…
business, channel, Global Security News, Managed Services, services
Dell Makes Key Updates to 2025 Partner Program
Global giant Dell recently announced details on its 2025 Partner Program, which rewards partners for growing and winning new business, assists in accelerating the adoption of AI, and increases the predictability of engagement and collaboration. According to the company, Dell’s partner ecosystem has helped build one of the largest go-to-market engines in the industry, with…
business, channel, Global Security News, Managed Services, services
N-able Launches New AI-Powered Developer Portal
Recently, software company N-able launched a new AI-powered developer portal– called the N-able Developer Portal– to accelerate API integrations with the N-able end-to-end IT management and cybersecurity platform. The portal will automate development tasks and the ability to create custom solutions to deliver faster time-to-value for IT and security services. Portal leverages APIs and alliance…
business, channel, Global IT News, Global Security News, Managed Services, services
Check Point Security Solutions Now Available to Sherweb Partners
Channel distributor Sherweb has announced a new collaboration with security vendor Check Point Software Technologies. The companies are launching two new cybersecurity solutions to strengthen MSP cybersecurity. Check Point’s Harmony solutions now available through Sherweb Through this partnership, Sherweb customers can now access Check Point Harmony Email & Collaboration and Check Point Harmony SASE to…
business, channel, Global Security News, Managed Services, services
Microsoft Announces New Partner Organization, Q2 Azure Performance
Global technology leader Microsoft recently announced the formation of the Microsoft Small, Medium Enterprises and Channel (SME&C) partner organization to provide customers, regardless of size, the ability to leverage and derive value from AI. Haupter, Abu-Latif enter new roles The company announced that Ralph Haupter, who was the president of Microsoft EMEA, will lead the…
business, channel, Global Security News, Managed Services, services
How & Why Partner Programs Are Changing With the Channel
Channel partner programs allow IT vendors to equip their partners with products, resources, and support for driving business growth, service delivery, and assisting customers. These partnerships between IT companies and other organizations help businesses access new technologies and attract new clients. Over the past few months, organizations have made key expansions and updates to their…
AI, ai models, Channel Insider, deepseek, Emerging Tech, Global Security News, IT, IT Channel, Katie Bavoso, Managed Services, MSP, Network Solutions Provider USA inc., open source, openai, Partners, Phillip Walker, VAR, Video
Video: How DeepSeek And Emerging AI Models Could Impact The IT Channel
It’s been a wile week in the world of AI! DeepSeek went from breaking the mold with its new AI models that the Chinese startup reported were cheaper, faster, and less resource intensive to make by using fewer, sub standard GPU chips. Now, OpenAI accuses the emerging AI leader of copying its models. What does…
Global IT News, Global Security News, guide, managed service provider, Managed Services, MSP, MSPs, MSSP
How to Choose the Best IT Managed Service Provider
Managed service providers (MSPs) in IT are third-party organizations that remotely manage customers’ IT infrastructure and end-user systems. They deliver a variety of services across technologies including network, application, infrastructure, and security, via ongoing and regular support. These MSPs help organizations by providing expertise and often complex services to supplement gaps that organizations may have…
Global Security News, Managed Services
What is a Managed Service Provider (MSP)?
A managed service provider (MSP) is a third-party company that remotely manages a customer’s IT infrastructure and end-user systems. They deliver services like network, application, infrastructure, and security services through ongoing and regular support with active administration on customers’ premises. Small- and medium-sized businesses (SMBs), nonprofits, and government agencies that lack in-house resources hire MSPs…
Cybersecurity, David Grant, gamification, Global Security News, Hack The Box, IT, IT Channel, Katie Bavoso, Managed Services, Partner POV, Partners, Seth Tossie, Sponsored, upskilling, Video
Video: A Gamified Approach To Upskilling Cybersecurity Teams With Hack The Box
In this episode of Partner POV, host Katie Bavoso is joined by Seth Tossie, Vice President of Global Channel Sales, and David Grant, Head of Enterprise Sales, from Hack The Box. Tossie and Grant discuss Hack The Box’s gamified approach to training and upskilling cybersecurity professionals and teams, as well as the new Hack The…
2024, 2025, Channel Insider, Global IT News, Global Security News, IT, IT Channel, Managed Services, MSP, Partner POV, Partners, Podcast, reseller, tech vendor, Technology, VAR, Video
Video: A Look Back On The Channel In 2024 With Channel Insider
With 2024 officially in the rearview mirror, the Channel Insider editorial team discuss the events, news stories, and disruptions that shaped the IT channel in 2024. Managing Editor Victoria During and Staff Writer Jordan Smith join Katie Bavoso for an in-depth discussion of a year that saw no shortage of seismic shifts. From the biggest…
asset management, channel partner, Global Security News, GoTo, IT, IT Channel, Katie Bavoso, Managed Services, MSP, msp partner, Partner POV, Partners, remote work, solution provider, Sponsored, Tony Haller, Video
Video: How GoTo And Partners Enable The Remote Workforce
Tony Haller, Global Head of IT Partner Sales and Strategy at GoTo, sits down with Partner POV host Katie Bavoso to explain how GoTo is growing with partners and incentivizing that partner community to do so. With a simplified approach to asset management built around a Zero Trust framework, GoTo wants to help managed service…
Careers, channel, Global Security News, hiring, Managed Services, MSPs, MSSPs
The IT Job Market in 2024: MSPs and MSSPs in Review
The IT jobs market is in the midst of an evolution that’s moving as quickly as the IT channel itself. There is now a greater emphasis on employers providing a more employee-focused environment and for employees to be trained in emerging technologies flooding the channel, including the various applications of artificial intelligence (AI) technology. To…
5k Technical Services, business acumen, Channel Insider, Corey Kirkendoll, Cybersecurity, Global IT News, Global Security News, IT, IT Channel, Managed Services, MSP, MSP Unplugged, Paco Lebron, Partner POV, Partners, Podcast, ProdigyTeks, Renactus Technology, Rick Smith, Video
Video: MSP Unplugged On The Shifting MSP-Vendor Power Dynamic
Paco Lebron and Corey Kirkendoll of podcast MSP Unplugged return in Part 2 of their Channel Insider: Partner POV interview with host Katie Bavoso. In this half of the interview, Lebron and Kirkendoll explain how they try to help their MSP audience members learn at their own pace and why it’s important to consider what…
business, channel, Global Security News, Managed Services, services
IT Channel Roundup: Key December Mergers & Acquisitions
As we trend towards the end of the year, the IT channel has continued its push of acquisitions to grow its service offerings and provide for more customers. Channel Insider has been keeping track of major moves within the ecosystem and the varying factors that have driven recent M&As in the MSP industry. Let’s take…
5k Technical Services, Channel Insider, Corey Kirkendoll, Cybersecurity, Global IT News, Global Security News, IT, IT Channel, Managed Services, MSP, MSP Unplugged, Paco Lebron, Partner POV, Partners, Podcast, ProdigyTeks, Renactus Technology, Rick Smith, Video
Video: How To Run Your IT Business With MSP Unplugged
In Part 1 of this two part episode of Channel Insider: Partner POV, host Katie Bavoso is joined by two of the three hosts of what some say is the longest running MSP podcast, MSP Unplugged. Paco Lebron and Corey Kirkendoll are both CEOs of their managed services businesses. Lebron runs ProdigyTeks out of Chicago,…
ABM AI, ABM Technology Group, Advanced Business Methods, AI, Channel Insider, channel partner, Global IT News, Global Security News, Huntress, IRONSCALES, IT, IT Channel, Katie Bavoso, Managed Services, MSP, Partner POV, Partners, Pax8, Podcast, SentinelOne, Video, video podcast, Zac Paulson
Video: The Good, The Bad, And The Ugly Of AI With ABM Technology Group
In Part 2 of this interview, Zac Paulson, Director of Product and Strategy at ABM Technology Group, explains to Channel Insider: Partner POV host Katie Bavoso the unfortunate trend of clients accepting a cybersecurity strategy and related solutions only after they’ve had a breach or close call. He says it’s driven his business to not…
business, channel, Global IT News, Global Security News, Managed Services, services
How to Create Microsoft Copilot Use Cases for Clients
Organizations of all sizes are continuously looking to AI and machine learning to automate processes and enhance efficiency. The big players in the AI space are creating all-encompassing AI tools to meet the needs of enterprises and create value for their customers. One of those tools is Microsoft’s Copilot solution, which can be used for…
ABM Technology Group, Advanced Business Methods, Channel Insider, copy, Global IT News, Global Security News, IT, IT Channel, Katie Bavoso, managed service provider, Managed Services, MSP, Partner POV, Partners, print, Technology, Video, Zac Paulson
Video: How To Inquire About Being Acquired With ABM Technology Group
Zac Paulson, Director of Product and Strategy at North Dakota-based ABM Technology Group, sits down with Channel Insider: Partner POV host Katie Bavoso to explain the process behind selling his former business TrueIT to Advanced Business Methods, a legacy copy and print company. During his tenure as CEO of TrueIT, Paulson says his managed services…
business, channel, Global IT News, Global Security News, Managed Services, services
AWS Driving Customer Value in 2025 with Partner Program Enhancements
Recently, AWS announced new initiatives at its re:Invent 2024 event to change how partners engage with AWS and provide enhancements that focus on helping partners grow their relevance, reach, and relationships with their customers. The new initiatives are focused on partners of all sizes and aim to guide these partners on maximizing co-sell opportunities with…