Grubhub will pay $25 million to settle a lawsuit from the Federal Trade Commission and Illinois Attorney General Kwame Raoul over unlawful practices, including misleading customers about delivery costs, deceiving drivers about potential earnings, and listing restaurants on its platform without their permission. The agencies claim that Grubhub hid the true cost of its delivery…
Category: FTC
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FTC bans hidden junk fees in short-term lodging, live-event ticket prices
The U.S. Federal Trade Commission passed a rule on Tuesday banning hidden “junk fees” for live events, hotels, and vacation rentals. The agency says the new rule prohibits “bait-and-switch pricing,” and other practices that hide total prices and bury junk fees in the live-event ticketing and short-term lodging industries, noting that these “unfair and deceptive”…