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Category: chatbot

People struggle to get useful health advice from chatbots, study finds

With long waiting lists and rising costs in overburdened healthcare systems, many people are turning to AI-powered chatbots like ChatGPT for medical self-diagnosis. About 1 in 6 American adults already use chatbots for health advice at least monthly, according to one recent survey. But placing too much trust in chatbots’ outputs can be risky, in…

Amazon updates Q Business to let companies build public-facing chatbots

Amazon wants companies to build public-facing chatbots using its Q Business assistant. On Wednesday, the company announced that Q Business, its AWS-hosted AI assistant that can answer questions, provide summaries, and complete tasks, now supports anonymous user access. This effectively means that AWS users can now create Q Business chatbots for websites, support portals, and…

Manychat taps $140M to boost its business messaging platform with AI

Chatbots and other kinds of AI agents may feel like a dime a dozen these days. But the truth is that, for both businesses and consumers, some may be infinitely more useful (and perhaps less dystopian) than others. Today, a startup that’s built a successful business around that concept is announcing a major growth round…

OpenAI removes certain content warnings from ChatGPT

OpenAI says it has removed the “warning” messages in its AI-powered chatbot platform, ChatGPT, that indicated when content might violate its terms of service. Laurentia Romaniuk, a member of OpenAI’s AI model behavior team, said in a post on X that the change was intended to cut down on “gratuitous/unexplainable denials.” Nick Turley, head of…

Alibaba’s Qwen team releases AI models that can control PCs and phones

Chinese AI lab DeepSeek might be getting the bulk of the tech industry’s attention this week. But one of its top domestic rivals, Alibaba, isn’t sitting idly by. Alibaba’s Qwen team on Monday released a new family of AI models, Qwen2.5-VL, that can perform a number of text and image analysis tasks. The models can…

In motion to dismiss, chatbot platform Character AI claims it is protected by the First Amendment

Character AI, a platform that lets users engage in roleplay with AI chatbots, has filed a motion to dismiss a case brought against it by the parent of a teen who committed suicide, allegedly after becoming hooked on the company’s technology. In October, Megan Garcia filed a lawsuit against Character AI in the U.S. District…

UK plans ‘digital wallet’ for driver’s licenses and other ID, plus a chatbot powered by OpenAI

Alongside its big public push for AI investments, the U.K. government is also playing a virtual card to catapult itself into the 21st century. Today it announced plans to launch a secure digital wallet to manage government-issued credentials, alongside a chatbot — built in collaboration with OpenAI — to interact with the main GOV.UK portal.…

Friend delays shipments of its ‘AI companion’ pendant

Friend, a startup creating a $99, AI-powered necklace designed to be treated as a digital companion, has delayed its first batch of shipments until Q3. Friend had planned to ship devices to pre-order customers in Q1. But according to co-founder and CEO Avi Schiffman, that’s no longer feasible. “As much as I would liked to…

Google inks deal with The Associated Press to bring more real-time info to Gemini

In a bid to make its Gemini chatbot app more of one-stop shop, Google says it’s working with The Associated Press to build “a feed of real-time information” in Gemini. Jaffer Zaidi, Google’s VP of global news partnerships, said that the goal is to “further enhance the usefulness of results” in the Gemini experience. “As…

OpenAI tests letting users sign up for ChatGPT with only a phone number

OpenAI has begun testing a feature that lets new ChatGPT users sign up with only a phone number — no email required. As spotted by software engineer Tibor Blaho, the feature, which is available in beta in the U.S. and India, lets users create an account for ChatGPT, OpenAI’s AI-powered chatbot platform, by providing their…

Grok may soon get an ‘Unhinged Mode’

Last April, Elon Musk, the billionaire owner of X, teased a mysterious “Unhinged Mode” for X’s AI-powered chatbot, Grok. Nearly a year later, xAI, the Musk-owned company behind Grok, has updated an FAQ page on its website that sheds light on the new mode. Grok in Unhinged Mode will provide responses “intended to be objectionable,…