Venture capitalists have always focused on investing in companies that leverage technology to either disrupt established industries or create entirely new business categories. But some VCs are starting to flip the script on their investing styles. Rather than funding startups, they are acquiring mature businesses –such as call centers, accounting firms, and other professional service…
Category: call centers
Accent, accents, AI, call centers, contact centers, Funding, Fundraising, Global IT News, Global Security News, sanas, speech, startup, Startups, voice
Sanas taps AI to change call center workers’ accents in real time
The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm Markets and Markets found that the sector could be worth over $28.1 billion by 2027. There’s no shortage of vendors providing voice and speech recognition solutions, but some newer upstarts have managed to carve out niches.…